The Senior Product Manager position at ROKO Labs is responsible for supporting a diverse portfolio of client engagements. Duties include, but are not limited to client research, requirements gathering, project artifact creation, and project management of the engagement. A successful Senior Product Manager will build relationships with his/her clients and manage the execution of daily, weekly, and monthly deliverables.
Responsibilities:
Own and guide the functional evolution of products by developing against needs that are voiced directly by clients as well as proactively add functionality based on your expertise and industry/competitor trends;
Manage the high-level strategic direction of several major initiatives defined by clients and drive execution and delivery across several multi-disciplinary teams;
Translating client feedback/requests into product ideas;
Participate in discussions with clients, users, third-party vendors, data source providers, business SMEs and other parties as necessary to gather product requirements;
Analyze usage statistics and other client reporting metrics, the book of business, and operating metrics. Based on the analysis, deliver recommendations to the client for product and process based on analysis;
Liaise with the business owners to ensure the backlogs are appropriately prioritized for all requirements/user stories and development tasks;
Work with the Quality Assurance/Engineering teams to provide user testing and quality assurance on newly developed functionality;
Own and manage sprint planning;
Assist in the development of internal methodologies and process improvements to increase overall efficiency within the organization;
Be both a teacher and student to peers in the organization;
Be a champion for understanding and implementing Roko Labs Playbooks and best practices at your engagement.
Qualifications:
5+ years of related work experience, 2+ in professional services/consulting role;
Clear and concise verbal and written communications;
Excellent active listening skills;
Experience in scrum-based Agile development methodology;
High level of organization and ability to prioritize tasks;
Ability to develop relationships with client team members at all levels of an organization;
Ability to informally influence others in a positive way;
Strong desire to improve and continuously learn;
Professional demeanor and behavior; can-do attitude;
Be motivated by serving clients;
Ability to work and manage projects independently and proactively to ‘get things done.’;
Proficiency with MS Office tools, especially Word, Excel, PowerPoint, and Visio, with demonstrated ability to efficiently produce crisp, professional documents;
Bachelor's degree in Accounting, Finance/Economics, Management Information Systems, Computer Science, Business Administration, Statistics Mathematics, Regulatory Compliance, Science, Technology, Engineering and Mathematics and/or other business fields of study.
Advanced Qualifications:
Good facilitation and negotiation skills;
Experience leading teams to establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, encourage team dialogue; provide candid, meaningful/real-time feedback, and encourage improvement;
Hands-on experience developing and executing business plans, owning customer relationships, and managing product enhancements that lead to increased revenues;
Experience developing and being accountable for the results of firm-wide strategies and initiatives;
Any Project Management Institute (PMI) certification (PMP, PgMP);
MBA/MS with additional coursework in Business, Accounting, Engineering, Computer Science, or Finance is preferred.
Why ROKO Labs?
ROKO Labs is a fast-growing strategic product and technology consultancy based in NYC. We are seeking a highly motivated and resourceful person who enjoys solving complex problems! Our compensation package consists of a competitive base and bonus.
We have developed a great track record of working with large Fortune 500 companies and were placed on the Inc. Top 5000 Fastest-Growing Private Companies list in 2020. Several of our VC-backed clients have grown and raised additional capital, while others have been acquired (by Apple and others) or completed their initial public offering. We are incredibly proud of our work and would be excited to share it with you!
Our clients value that we understand their businesses and help to build products that users love! Additionally, our extended team spans multiple countries, making for fun and engaging cultural exchanges.
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