ROKO Labs is seeking a Director, Product Management to support a diverse portfolio of client engagements in the Fintech and Financial Services industry. Duties include client research, requirements gathering, UX strategy, documentation, and overall project leadership. A successful Director, Product Management, you will help build long-term relationships with clients and manage the planning and execution of business objectives. You’ll lead strategic product consulting, including establishing a clear product and UX vision, facilitating strategic planning and roadmapping, and creating optimizations across human capital, processes, and technology investments.
Responsibilities:
Own and guide the functional evolution of products by developing against needs that are voiced directly by clients and their end users.
Proactively recommend functionality and investments based on your expertise and industry/competitor trends.
Manage the high-level strategic direction of major initiatives defined by clients and drive execution and delivery across several multi-disciplinary teams. Develop customer relationships by independently working with clients, particularly executives, senior management, and owners.
Identify, recommend, and assist in the implementation of internal operational improvements.
Lead discussions with clients, users, third-party vendors, data source providers, business SMEs and other parties as necessary to gather product requirements.
Analyze usage statistics and other client reporting metrics, the book of business, and operating metrics. Based on the analysis, deliver recommendations to the client for product and process based on analysis.
Liaise with the business owners to ensure the backlogs are appropriately prioritized for all requirements/user stories and development tasks.
Work with the Quality Assurance/Engineering teams to provide user testing and quality assurance on newly developed functionality.
Manage/oversee sprint planning and improvements.
Manage the development of internal methodologies and process improvements to increase overall efficiency.
Develop a deep understanding of clients’ quarterly, yearly, and strategic business plans and provide product management consulting on best practices and recommendations for achieving those objectives.
Participate in contract proposal, negotiation, and renewal process.
Qualifications:
8+ years of related work experience. Minimum 4+ years in a senior, external client delivery role or similar role working with top executives.
Possess a deep fintech or financial services industry background and experience. Former experience in Finance and ability to relate to customers in the Fintech industry a requirement.
Experience with building and delivering analytics product lines, revenue models, data modeling, etc.
SaaS and B2B expertise a plus.
Knowledge of analytics products and features, understanding of information visualization best practices and how to translate key insights to end users.
Clear and concise verbal and written communication.
Excellent active listening skills.
Extensive experience in scrum-based Agile development methodology,
High level of organization and ability to prioritize tasks.
Ability to develop relationships with client team members at all levels of an organization.
Ability to informally influence others.
Strong desire to improve and continuously learn.
Professional demeanor and behavior; can-do attitude.
Experience managing multiple projects independently and proactively to ‘get things done.’
Advanced proficiency with MS Office tools, especially Word, Excel, PowerPoint, and Visio, with demonstrated ability to efficiently produce crisp, professional documents.
Advanced knowledge of at least one RDBMS, such as MySQL or Oracle;
Direct management experience leading teams to establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, encourage team dialogue; provide candid, meaningful/real-time feedback and encourage improvement, innovation.
Advanced experience developing and executing business plans, owning customer relationships, and managing product enhancements that lead to achieving strategic business objectives, such as increased revenues, customer retention or decreased costs.
Bachelor's degree in Accounting, Finance/Economics, Management Information Systems, Computer Science, Business Administration, Statistics Mathematics, Regulatory Compliance, Science, Technology, Engineering and Mathematics and/or other business fields of study.
ROKO Labs does not sponsor applicants for work visas or legal permanent residence.
Why ROKO Labs?
ROKO Labs is a fast-growing strategic product and technology consultancy with offices world-wide! As a remote-first company, we welcome applicants from any US time zone. We are seeking a highly motivated and resourceful person who enjoys solving complex problems! Our compensation package consists of a competitive base and bonus.
We have developed a great track record of working with large Fortune 500 companies and were placed on the Inc. Top 5000 Fastest-Growing Private Companies list in 2020. Several of our VC-backed clients have grown and raised additional capital, while others have been acquired (by Apple and others) or completed their initial public offering. We are incredibly proud of our work and would be excited to share it with you!
Our clients value that we understand their businesses and help to build products that users love! Additionally, our extended team spans multiple countries, making for fun and engaging cultural exchanges.
_________
